Privacy Policy

When you interact with our website, we may collect information that you voluntarily provide through our contact forms and quote request forms. This may include your name, email address, phone number, company name, and details about the products or services you are inquiring about. We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed. This information helps us understand how visitors use our site and improve your experience.

We use the information we collect to: • Respond to your inquiries and quote requests • Communicate with you about our products and services • Improve our website and user experience • Comply with legal obligations • Protect our rights and prevent misuse of our services We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Our website uses cookies and similar tracking technologies to enhance your browsing experience, understand how visitors use our site, and identify business visitors so we can follow up on inquiries. Cookies are small text files stored on your device that help us recognize your browser and remember certain information. We use: • Essential cookies required for basic site functionality • Analytics cookies (such as Google Analytics) to understand site usage and improve performance • Session replay technology (Microsoft Clarity) that records anonymized visitor sessions, heatmaps, and interaction data. Sensitive form fields (passwords, payment details) are automatically masked. • Business visitor identification technology (RB2B) that may identify the company and professional contact information of business visitors located in the United States. This service does not collect or identify individual consumers and automatically excludes visitors from the European Union and United Kingdom. • Conversion tracking cookies from Google Ads to measure advertising effectiveness • Third-party cookies from embedded content or services Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies, though this may affect certain features of our website.

Our website uses third-party services including Google Analytics, Google Tag Manager, Google Ads, Microsoft Clarity (session replay and heatmaps), RB2B (business visitor identification), HubSpot (lead management), Resend (transactional email), hosting providers, and email delivery services. These services may collect information about your use of our website in accordance with their own privacy policies. We are not responsible for the privacy practices of third-party websites that may be linked from our site. We encourage you to review the privacy policies of any external sites you visit.

If you are a California resident, you have specific rights under the California Consumer Privacy Act and California Privacy Rights Act, including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale or sharing of personal information. We do not sell your personal information for money. However, the use of certain advertising and analytics cookies may be considered "sharing" of personal information for cross-context behavioral advertising purposes under California law. To opt out of the use of cookies and tracking technologies for advertising and business visitor identification on this site, please configure your browser to block third-party cookies, or contact us using the information in the Contact Us section below with the subject line "Do Not Sell or Share My Personal Information." We will not discriminate against you for exercising any of your privacy rights.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

Depending on your location, you may have certain rights regarding your personal information, including the right to: • Access the personal information we hold about you • Request correction of inaccurate information • Request deletion of your personal information • Opt out of certain data collection practices To exercise any of these rights, please contact us using the information provided below.

Our website is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information promptly.

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

If you have any questions about this privacy policy or our data practices, please contact us: Cooper Tank & Welding Corp 123 Varick Avenue Brooklyn, NY 11237 Phone: (718) 497-4431